CANDIDUS monitoring service

The CANDIDUS monitoring service is designed to identify potential issues before they become big problems.

Examples include:

tape backups that do not work

You are under the impression that your data is safe on tape, and that backups are being made every day. But are you sure that the data is being written? Are you certain that you can use the tapes when you really need them? Do you know what to do when you have a computer meltdown?

disks that fill up over time

As you are working on a crucial sales proposal, with a looming deadline, you suddenly notice that you cannot save your work any more. What do you do next?

your company web site disappears

Without your knowledge, your web site has been unreliable over a period of time, and suddenly disappears in the middle of the day for several minutes... or worse... How do you know?

Email problems

Your email provider's mail server is slow, and your customers think you are not responding to them in a timely manner. Where do you find the historical data to prove your case with your internet service provider?

Minimize the impact of computer outages

Many IT problems are not immediately visible; catching those early and finding solutions is our specialty. We will further act as your representative and escalate problems with your service providers so that your time can be spent on your own business.

Candidus Solutions; bright I.T. support