CANDIDUS' philosophy
Our overall philosophy is very simple: we treat people like we want
to be treated.
To make this clear, we have adopted the Caux Round Table
Principles for Business, an excerpt of which appears below:
Customers
We believe in treating all customers with dignity, irrespective of
whether they purchase our products and services directly from us or
otherwise acquire them in the market. We therefore have a responsibility
to:
- provide our customers with the highest quality products and
services consistent with their requirements;
- treat our customers fairly in all aspects of our business
transactions, including a high level of service and remedies for their
dissatisfaction;
- make every effort to ensure that the health and safety of our
customers, as well as the quality of their environment, will be
sustained or enhanced by our products and services;
- assure respect for human dignity in products offered, marketing,
and advertising; and
- respect the integrity of the culture of our customers.
Employees
We believe in the dignity of every employee and in taking employee
interests seriously. We therefore have a responsibility to:
- provide jobs and compensation that improve workers' living
conditions;
- provide working conditions that respect each employee's health
and dignity;
- be honest in communications with employees and open in sharing
information, limited only by legal and competitive constraints;
- listen to and, where possible, act on employee suggestions,
ideas, requests and complaints;
- engage in good faith negotiations when conflict arises;
- avoid discriminatory practices and guarantee equal treatment and
opportunity in areas such as gender, age, race, and religion;
- promote in the business itself the employment of differently
abled people in places of work where they can be genuinely useful;
- protect employees from avoidable injury and illness in the
workplace;
- encourage and assist employees in developing relevant and
transferable skills and knowledge; and
- be sensitive to the serious unemployment problems frequently
associated with business decisions, and work with governments,
employee groups, other agencies and each other in addressing these
dislocations.
Owners / Investors
We believe in honoring the trust our investors place in us. We
therefore have a responsibility to:
- apply professional and diligent management in order to secure a
fair and competitive return on our owners' investment;
- disclose relevant information to owners/investors subject to
legal requirements and competitive constraints;
- conserve, protect, and increase the owners/investors' assets; and
- respect owners/investors' requests, suggestions, complaints, and
formal resolutions.
Suppliers
Our relationship with suppliers and subcontractors must be based on
mutual respect. We therefore have a responsibility to :
- seek fairness and truthfulness in all our activities, including
pricing, licensing, and rights to sell;
- ensure that our business activities are free from coercion and
unnecessary litigation;
- foster long-term stability in the supplier relationship in return
for value, quality, competitiveness and reliability;
- share information with suppliers and integrate them into our
planning processes;
- pay suppliers on time and in accordance with agreed terms of
trade; and
- seek, encourage and prefer suppliers and subcontractors whose
employment practices respect human dignity.
Candidus Solutions; bright I.T. support